Customer Testimonials

Hear from our happy customers in their own words

“The salesperson, went out of his way to see that I was properly fitted for my wheelchair and had good advice for me to make a decision.”
– Agnes S.  Bellevue, Nebraska

“The respiratory therapist has gone above and beyond our expectations.  My husband would not be at home if it weren’t for his help.  When we arrived home from the hospital the bed, feeding pump and supplies were set up and delivered on time.”
– Andrea A.  Norfolk, Nebraska

“The Home Medical Department was so helpful and nice to me.  They did all the paperwork and made everything so quick and easy.”
-Donna S.  Omaha, Nebraska

“The customer service is always helpful and knowledgeable.  They go above and beyond the call of duty.  They are a 20 in our book.”
-Michael B.  Norfolk, Nebraska

“Very reliable, on time in delivery and the people are pleasant, nice and friendly.  Very knowledgeable.  If you have a question they will give you an honest answer.”
-Marilyn P. Bellevue, Nebraska

“Best service with friendly and compassionate employees.  Small town atmosphere in a busy city with delivery, if needed.  We have a long-term relationship with the entire business.  We love our Kubat!”
– Janet and Jameson M. Omaha, Nebraska

“The team helped every step of the way to get my mother an electric scooter.  They were always available for phone calls and questions.  They dealt with the doctor and insurance for us.  Thank you – my mom and I are both very thankful.”
– Mary M. Omaha, Nebraska

“Kubat employees are always happy to help with any questions or problems and always eager to help work through the tangle of insurance.”
Glenn K. Omaha, Nebraska

“I found myself tracking things down with larger pharmacies. Your service is by far easier and better.”
Ashley M., Sioux City, Iowa

“We have been very pleased with Kubat! They have been extremely helpful and taken great care of our patient’s needs.”
Julie C. Lincoln, Nebraska

“Excellent customer service! Kubat’s is my first choice when choosing a Specialty Pharmacy.  They save our clinic a great deal of time, by handling the insurance verifications, with a quick turnaround and always keep our staff informed during the process.  The pharmacy cares about patients, alerting them when they are due for their next refill/shipment and will notify our office if they are unable to reach the patient.  They are truly patient focused.”
Brenda S., Omaha, Nebraska

“Kubat has changed my life.  The service is wonderful.”
Kristal B. Elkhorn, Nebraska

“When I was having issues with my wheelchair, I needed help immediately.  Kubat came highly recommended.  I placed a call and Rick got back to me right away.  I was impressed with his willingness to help and get me on the way to obtaining a new wheelchair.  I understand that the protocol for getting a new chair as I have been using one for over 30 years.  Rick’s professionalism through the process goes beyond reproach.

Rick delivered my new wheelchair and I transferred into my new chair.  I knew my footrest and armrests would need to be adapted to fit my personal circumstances.  Without hesitation, Rick took my chair back to the shop and promised to have it to me later that day.  He kept his promise and brought my chair back to my home that day.  He raised my footrest, for my short legs, and went the extra step to make contact with people in Lincoln to get different armrests.

Because this is a new style of power assist wheelchair for me, I knew I would need a few days to get used to the changes.  I contacted Rick to make an appointment to discuss some things about my chair that I needed to adapt.  He LISTENED to my concerns and he was determined to make the changes to make this a just-right fit for me.  He went above and beyond to problem solve and fix each of the concerns I had. 

I have never received such wonderful customer service.  I’m impressed with Rick’s compassion for his customers, his ability to listen and his perserverance to find a solution to bring his plan to fruition for his customer .”
Kerry S., Omaha, Nebraska

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